Fresh water pump issue..

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Fresh water pump issue..

Post by T2KF4 on Sun Jun 10, 2012 2:47 am


I have an issue with the fresh water pump in my Cali.

It engages when the tap is open in the kitchen sink, but no water is pumped down the pipe from the tank. I have checked everything obvious. There is water in the tank, and it not a fuse issue as the pump has power and is engaging. I have thought about an airlock but have tried to "suck" water along the pipe. All with no success. My last option before a trip to the shop is to get in to tank and see if i can see the pump and see what its doing/not doing. However no amount of elbow grease or persuasion with a brummie screwdriver can get the tank's plastic screw top to budge.. scratch

Has anyone got any tips on this pump issue, or how to get into the tank?



Posts : 1
Join date : 2012-06-08

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Re: Fresh water pump issue..

Post by Cliff Durant on Tue Jun 12, 2012 8:02 am

Hi Tim I have heard of this problem before, in the last case i am sure it was a faulty micro switch,it clicks but does not function, they are available from your local VW California Agent, you just have to persevere with the Parts dept taking their time to trace the part number, they will have access to the workshop manual also to point you in the correct fitting procedure.

180 DSG Deep Black Pearl[/i][b][i]

Cliff Durant

Posts : 33
Join date : 2012-02-24
Location : West Sussex

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Re: Fresh water pump issue..

Post by Ron B on Mon Jun 18, 2012 7:27 am

We had this problem a year ago - no water coming out of the tap, yet we could hear the pump working and the water sloshing around in the tank. Turned out that the pump had become dislodged from its seating inside the tank and, because the pump was moving around in the water when being used, the exit pipe from the pump had eventually slipped off the exit connector inside the tank, so the water was just circulating around inside the tank.
Access the tank through the "wardrobe", lift the circular cover, unscrew the inspection lid and disconnect the power lead. It's a good idea to open the boot as this will trigger the boot light which is next to the tank and illuminate it for you. The bottom of the pump should be sited in a shallow cup on the base of the tank, to the right of centre looking down into the tank. You need to feel for this as it is not obvious when looking in. A pipe from the pump should be pushed onto the exit connector in the top of the tank to the right of the inspection access. Initially we had problems with the hose coming off again until we discovered that the pump needed to sit in the cup. Additionally we also decided to try to make a better job of keeping the hose on the exit connector. A metal jubilee clip that might rust was not a good idea and we ended up using a plastic gardening tie that could be tightened one-handedly. A year on and no further problems. We do take care filling the tank - pushing in a hosepipe probably caused the pump to become dislodged in the first place.

Ron B

Posts : 1
Join date : 2012-04-12

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Re: Fresh water pump issue..

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