Verve van centre Glasgow

Bought a second hand Cali with 600 miles on the clock down south. I moved up to Scotland am based in Glasgow. It's still under warranty.

The van has done 3500 miles. I noticed that all the letters have fallen off the tailgate. It's a Cali ornia, not tdi not a 4motion anymore. Rang verve and asked for a new set of letters only to be told that it was 'wear and tear'. I'm wondering what wear and tear would make all the badging fall of a van? At least one that's almost new.

I'm therefore stuck thinking the warranty isn't worth the paper it's written on and that the after sales service is a bit shit.

Wondered if any other Cali owners had experienced bad service or problems with warranty cover. Trying to work out of its a common problem or just verve van centre?

Pete Cali 4motion black pearl all the trimmings....